Family Selection At Grand Palladium Kantenah Resort & Spa, Akumal ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017, Akumal, Mexico, 77710

Family Selection At Grand Palladium Kantenah Resort & Spa features an outdoor swimming pool, a water park, and family-friendly accommodations. The 5-star resort includes a rooftop pool and a dining restaurant. It offers air-conditioned suites with entertainment options and ample amenities for guests.

Rooms & Amenities

The air-conditioned suite features a flat-screen TV with streaming services, a minibar, and a tea and coffee maker. Certain rooms come with a terrace or balcony, offering views of the garden or pool. Guests can enjoy a private bathroom with a bath, a shower, and free toiletries.

Dining & Services

Dining options include a restaurant that serves à la carte, continental, and American breakfast. Guests can also enjoy room service and relax on the terrace. The accommodation provides access to a fitness center.

Leisure & Activities

Leisure facilities include an outdoor swimming pool and a rooftop pool with a hot tub. Free private parking is available for guests. Snorkelling is a popular activity in the area, with access to nearby beaches.

Transportation & Local Area

Family Selection At Grand Palladium Kantenah Resort & Spa is located 35 km from Aeropuerto de Playa del Carmen and 31 km from ADO International Bus Station. Nearby landmarks include Yal-ku Lagoon (4 km) and Playa Kantenah (0.9 km). Mini van stops for transport are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Swim-up

Max:

2 persons

400 sq. feet

Bed options:

2 King Size Beds

Pool view

Shower

Coffee machine

room details

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Double Room

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Pool view

Shower

Coffee machine

room details

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Junior Suite Rooftop Private Pool

Max:

2 persons

560 sq. feet

Bed options:

2 King Size Beds

Pool view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Akumal 3.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 18.7 mi

Cancun (CUN) 53.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Culinary Delights!

During my stay, I had the pleasure of dining at The Nest restaurant, and it was a fantastic experience. We had the option to choose from a buffet or menu, allowing us great flexibility. The staff, especially Henry and Cristina, were incredibly friendly and attentive, making sure we enjoyed every aspect of our dinner. The French chicken was a highlight—absolutely delicious! Highly recommended for families looking for a great dining experience.

Matthew123. USA, 2024-01-15Read full review on

Kid-Friendly Paradise

The Family Selection pool area was a true hit for my children. They had so much fun with the organized games and activities provided by the attentive staff. My daughter was especially thrilled with the face painting and crafts organized by Yoselin and Marvin. Their kindness and dedication to making the kids' experience enjoyable made our stay all the more nice. Thanks to the vibrant atmosphere, our kids created lifelong memories!

NaomiLovesTravel. UK, 2024-02-28Read full review on

Luxurious and Spacious Rooms

I was thoroughly impressed with the accommodations during our stay. We booked a swim-out room, which was nothing short of luxurious. It was spacious, clean, and beautifully decorated. The kids loved having direct access to the pool right from our patio. The room's amenities, including a whirlpool bath and well-stocked minibar, added to our comfort. It felt like a true oasis, perfect for relaxing after a long day of family adventures.

EdwardTheExplorer. Canada, 2024-03-14Read full review on

Serene Spa Experience

I had the opportunity to experience the spa during our visit, and it was truly indulgent. The serene ambiance was perfect for unwinding after a busy day with the kids. The range of treatments available was impressive. I particularly enjoyed the massages, which left me feeling rejuvenated. The staff was professional and attentive, ensuring that my time there was relaxing and enjoyable. A must-try for anyone looking to pamper themselves during their stay!

DanielAdventures. Australia, 2024-04-01Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Aerobics

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017, Akumal, Mexico, 77710

Map view

Carr. Federal Chetumal Puerto Juarez Km 256 100 Mz 005 Y 021 Lt. 014 Y 017, Akumal, Mexico, 77710

City landmarks

Playa Kantenah

3000 ft

Event hall

Playa Saasil Kantenah

3300 ft

Carretera

BioParque Lu'um Balam

1.8 mi

snorkling

2.0 mi

Quintana Roo

Mayan Underworld

2.0 mi

Park

Yal-ku Lagoon

2.6 mi

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

2.5 mi

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.7 mi

Taj Mahal Cenote

2.8 mi

Cenote TajMa Ha

2.8 mi

Av. Cenote Minotauro

Xotik-Ha

2.9 mi

XPuha

2.9 mi

Night club

Rauxa Show

3.0 mi

Beach

half moon bay

3.1 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.7 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

700 ft

Beach

Playa at Grand Palladium Kantenah Resort

500 ft

Restaurants

Sumptuori

400 ft

Carretera Chetumal-Puerto Juarez Km

Chic Cabaret & Restaurant

700 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings <br />

Feedback from previous guests about their experience.

Mia

United Kingdom, March 2025

7.8/10

I had a wonderful stay at this resort spa. The rooms were modern and spacious, offering a great level of comfort. I particularly loved the pool area, which was clean and perfect for relaxing. However, the dining experience left a bit to be desired, as the menu options were somewhat limited. Also, while the amenities were impressive, the prices for some of the services, like the spa treatments, felt a little high.

Rooms

9.0

The rooms were modern and spacious, providing a lot of comfort.

Service

7.0

The service was quite attentive, but I found the prices for some services to be on the higher side.

Location

10.0

The location was ideal, allowing easy access to the beach and local attractions.

Dining

5.0

The dining experience was okay, but I wished there were more options available on the menu.

Facilities

8.0

The pool area was definitely a highlight, very clean and relaxing.

Barrie

United Kingdom, February 2025

7.8/10

I had a wonderful stay at this resort spa! The rooms were spacious and modern, providing a comfortable retreat after a long day. The staff was attentive and genuinely pleasant, making the experience even more enjoyable. However, the dining options felt a bit limited, especially when it came to breakfast choices. Overall, I found the spa facilities to be quite relaxing, although I wish there were more amenities available. The price was fair given the quality of the stay, but I did notice that some extras, like Wi-Fi, weren't included.

Rooms

9.0

The rooms were spacious, modern, and offered a cozy atmosphere, perfect for relaxation.

Service

8.0

The service was attentive and the staff was genuinely friendly, ensuring all my needs were met.

Location

9.0

The resort was conveniently located, making it easy to explore nearby attractions while still feeling private and serene.

Dining

6.0

The dining experience was decent, but I felt the breakfast options could have been more varied.

Facilities

7.0

The resort spa facilities were relaxing, but I would have liked to see additional amenities available.

Justin

United Kingdom, December 2024

8.0/10

This resort spa offers a clean and peaceful environment, perfect for a relaxing getaway. The staff was accommodating, making my stay enjoyable. While the dining options were decent, I wished there were more variety, especially for breakfast. The spa facilities were top-notch, but the pool area could use some improvement, especially in terms of seating. Overall, it was a great value for the price.

Rooms

8.0

The rooms were spacious and modern, providing a very comfortable stay.

Service

9.0

The staff was friendly and attentive, ensuring all my needs were met during my stay.

Location

9.0

The resort is conveniently located, making it easy to access nearby attractions and the beach.

Dining

7.0

The dining experience was satisfactory, but I felt there should have been more options available for breakfast.

Facilities

7.0

The spa facilities were excellent, although the pool area could improve in terms of seating.

Penelope

United Kingdom, December 2024

8.0/10

I had an enjoyable stay at this resort spa. The rooms were spacious and had a lovely modern design, making them comfortable for relaxation. The amenities offered a nice variety, though I found the dining options could use some improvement. Overall, the setting was tranquil and perfect for unwinding, but a few extra touches in the restaurant would elevate the experience.

Rooms

9.0

The rooms were spacious and modern, providing a comfortable place to relax after a long day.

Service

8.0

The service was quite good, with attentive staff who were always ready to assist when needed.

Location

9.0

The resort is conveniently located, offering stunning views and easy access to beach areas.

Dining

6.0

While the ambiance was nice, I was hoping for a wider selection of breakfast options.

Facilities

8.0

The amenities were well-maintained, and the spa treatments were fantastic additions to the stay.

Cecil

United Kingdom, October 2024

7.8/10

This resort spa offers a solid experience with spacious and clean rooms that provide a comfortable stay. I was impressed with the amenities, especially the pool and wellness facilities. However, the service could use some improvement, and I found the dining options a bit limited. Overall, it's a good value for money, but there are areas that could enhance the experience.

Rooms

8.0

The rooms were spacious, clean, and comfortable, which made my stay quite enjoyable.

Service

7.0

While the service was generally friendly, I did notice that it could be a bit slow at times.

Location

9.0

The resort is conveniently located with easy access to nearby attractions, making it a plus for exploring.

Dining

6.0

I found the dining options to be a bit limited, especially during breakfast, which could be improved.